r77 car Privacy Policy
This document provides a full explanation of how r77 car collects your personal information, why it is stored, and under what circumstances it is shared with third parties.
Table of Contents
1. Introduction
r77 car treats the protection of its users' privacy as its highest priority. This Privacy Policy ("Policy") applies to the r77 car website (https://r77car.cam) and all related services. By registering an account, logging in, playing games, or completing payment transactions on this platform, you are considered to have agreed to the terms described in this Policy.
This document serves as a supplement to the Terms and Conditions. Both documents should be read together, as they together define the legal relationship between you and r77 car. If there is a conflict between this Policy and the Terms and Conditions on any matter, this Privacy Policy takes precedence on matters of data protection.
This Policy applies to all individuals residing in Bangladesh who use r77 car's services. If you do not agree with any terms of this Policy, you are requested to stop using the platform.
2. Data Collection
r77 car collects information in two ways — directly from you and automatically during your use of the platform. Details are provided below:
2.1 Information You Provide Directly
- Full name, date of birth, and national ID number (for identity verification)
- Mobile number and email address
- Financial transaction details — bKash, Nagad, Rocket, or bank transfer information
- Messages and complaints submitted via customer support chat or email
- Any additional information voluntarily provided, such as profile updates
2.2 Automatically Collected Information
- IP address, browser type and version
- Device information — operating system, screen resolution, and device identifier
- Records of when you accessed the platform and how long you spent on each page
- Game logs — betting history, win/loss records, and account activity
- Information collected through cookies and similar technologies (see Section 4)
3. Purpose of Data Use
r77 car uses collected information only for specific and legitimate purposes. Those purposes are described in detail below:
- Account Management: To handle registration, verify login, recover passwords, and maintain account security.
- Payment Processing: To complete deposits and withdrawals successfully and to prevent fraud.
- Service Improvement: To review user experience and improve the platform's functionality and design.
- Bonuses and Promotions: To activate relevant bonuses and offers based on your gaming activity.
- Customer Support: To respond to your questions promptly via live chat and email.
- Security and Fraud Prevention: To detect multiple account creation, unauthorised transactions, or misuse of the platform.
- Responsible Gaming: To monitor unusual gaming behaviour and provide assistance when needed in line with the responsible gaming guidelines.
- Legal Compliance: To comply with applicable laws and submit mandatory reports to authorities.
4. Cookies and Tracking Technologies
The r77 car website uses cookies, web beacons, and similar tracking technologies. Cookies are small text files stored in your browser that help improve the platform's functionality.
4.1 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security. Disabling these will prevent the platform from working properly.
- Functional Cookies: Used to remember your language preferences, interface settings, and account preferences.
- Analytics Cookies: Used to collect information on which pages are visited most and where users spend the most time, in order to improve the service.
- Security Cookies: Used to detect suspicious login attempts and unauthorised account use.
4.2 Cookie Controls
You can reject or delete cookies from your browser settings. However, disabling essential cookies may cause issues with login and payment services. Visit your browser's help page to learn how to disable cookies in different browsers.
5. Data Sharing and Disclosure
r77 car does not sell your personal information to any third party for commercial purposes. However, there are specific situations where sharing information may be necessary:
5.1 Service Provider Partners
Necessary information may be shared with selected third parties for payment processing (systems handling bKash, Nagad, Rocket, and bank transfer services), technical infrastructure, and customer support services. These partners operate under strict confidentiality agreements and may only use the information they receive for the specified purpose.
5.2 Legal Obligations
r77 car may be required to disclose information to legal authorities if required by a court order, a regulatory body's request, or applicable law. Any such disclosure will always be within the bounds of the law and limited to the minimum amount of information necessary.
5.3 Fraud and Security
If fraud, money laundering, or a serious security breach is suspected in relation to an account, the relevant information may be shared with investigative authorities.
6. Data Storage and Security
r77 car uses industry-standard SSL encryption, firewalls, and access controls to keep your information secure. Data stored on servers is kept in encrypted form and can only be accessed by authorised staff for specific work purposes.
6.1 Data Retention Period
- Active account data: Retained for the entire period the account remains active.
- Closed account data: Retained for a set period after account closure due to legal obligations and financial audit requirements.
- Transaction records: May be retained for an extended period for financial audit purposes.
- Customer support chat logs: Retained for a set period for issue resolution and service quality improvement.
6.2 In the Event of a Data Breach
If a data security breach occurs that affects your information, r77 car will notify you as soon as possible and take the necessary protective measures.
7. User Rights
As a user of r77 car, you have the following rights over your personal information:
- Right to Access: You may request to know what information r77 car holds about you.
- Right to Rectification: If there is an error in your information, you may request a correction. Some information can be updated directly from your account settings.
- Right to Erasure: In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.
- Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be limited.
- Right to Object: You may object to marketing communications or analytical processing.
- Right to Data Portability: You may request to receive the information you have provided in a structured, easily readable format.
To exercise any of the rights above, contact r77 car's customer support (see Section 11). Your request will be processed within a reasonable time after your identity has been verified.
8. Third-Party Links and Services
The r77 car platform may at times reference third-party services — such as game studios (Pragmatic Play, PG Soft, JILI, Evolution, Spribe, etc.) or payment service providers. These third parties operate under their own privacy policies, and r77 car is not responsible for their data collection or usage practices.
When you play games through the r77 car platform, your gaming activity may be recorded on the relevant game provider's servers. This information falls under that provider's privacy policy.
9. Protection of Minors
All services on r77 car are for individuals aged 21 and above. r77 car strictly prohibits minors from registering or using the platform.
An age verification process is in place at registration. If there is reason to suspect that an account is being operated by a minor, r77 car reserves the right to immediately suspend that account and verify the relevant information.
A note to parents — please be vigilant to ensure that underage members of your household cannot access this platform. Further detailed guidance is available on the responsible gaming page.
10. Policy Changes and Updates
r77 car reserves the right to revise this Privacy Policy as needed. If changes are made, the "Last Updated" date at the top of this page will be updated.
For significant changes, r77 car will notify users via their registered email or through a platform notification. Continued use of the platform after changes have been made will be considered acceptance of the new policy.
If you do not agree to the new terms after a policy change, you may request to close your account. Please contact our support team for information on the account closure process.
11. Contact and Complaints
For any privacy-related questions, requests, or complaints, please contact r77 car's customer support. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English.
After receiving your complaint, r77 car will verify your identity and take appropriate action. For general questions, quick answers may be found in the FAQ section.