r77 car Terms and Conditions

1 Introduction and Applicability

These Terms and Conditions ("Agreement") form a legally binding contract between the r77 car platform and its users. r77 car is an online gaming and sports betting platform that provides slots, live casino, cricket betting, and other gaming services to users in Bangladesh.

By creating an account through the r77 car website or mobile application, the user is deemed to have fully read, understood, and agreed to all of these terms. Any user who does not agree with any part of these terms is requested to refrain from using the platform.

This Agreement applies to all services, games, betting markets, bonus programs, payment processes, and customer support at r77 car. To learn more about r77 car, visit our About Us page.

2 Account Registration

To open an account at r77 car, the user must provide accurate and complete personal information. r77 car reserves the right to close an account at any time if the information provided during registration is found to be false, incomplete, or misleading.

2.1 Registration Terms

• Each user may operate only one account. If the same person holds multiple accounts, those accounts will be closed and any accumulated balance may be forfeited.
• Providing the correct name, mobile number, and date of birth at the time of registration is mandatory.
• OTP verification is used to confirm the account. Using your own mobile number is required.
• Registering using a third party's identity is strictly prohibited.
• If any registered details change, they must be updated through the customer support team.

2.2 Account Ownership

An r77 car account is entirely personal and non-transferable. Allowing anyone else to use your account, or using another person's account, is strictly prohibited. If such a violation is detected, both accounts may be permanently closed.

3 Age Verification and Identity Confirmation

r77 car ensures that the platform remains inaccessible to all minors. r77 car has the right to verify the age declared at registration and may request a copy of an identity document if necessary.

3.1 Identity Verification Documents

• National Identity Card (NID) — the most accepted document.
• Valid passport.
• Birth registration certificate (as a supplementary document).

3.2 Verification Process

Withdrawal access may be limited until verification is complete. r77 car aims to complete the verification process as quickly as possible. Submitted documents are stored with strict confidentiality.

4 Account Security

It is the user's responsibility to keep their login credentials (username and password) completely confidential. r77 car will never ask for a password by phone or email.

4.1 Secure Password Guidelines

• Use a password of at least 8 characters.
• Create a password combining uppercase letters, lowercase letters, numbers, and special characters.
• Do not use a password from any other site here.
• Change your password regularly.

4.2 Unauthorized Access

If you suspect unauthorized access to your account, immediately notify the customer support team via r77 car's 24/7 live chat or email. r77 car will not bear responsibility for losses caused by a third party due to the user's negligence.

5 Deposits and Withdrawals

r77 car handles secure financial transactions through Bangladesh's popular payment methods. All financial activity is completed over SSL-encrypted channels.

5.1 Deposit Terms

• Minimum deposit amount: ৳100 (per method).
• Accepted methods: bKash, Nagad, Rocket, and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank).
• Deposits must be made only from a payment account registered in your own name.
• Depositing through a third party is prohibited.

5.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawal methods: bKash, Nagad, Rocket, and bank transfer.
• Withdrawals are generally processed within 5–30 minutes.
• Withdrawals can only be made using the same method used for the deposit.
• The relevant amount cannot be withdrawn until the wagering requirement of any bonus has been met.

5.3 Fund Verification

r77 car may request additional documents regarding the source of funds at any time. In cases of suspicious financial activity, the account may be temporarily suspended and restored once verification is complete.

6 Bonuses and Promotional Offers

r77 car provides various types of bonuses and promotional offers. Each offer has its own specific terms that must be followed.

6.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to ৳20,000. Before using this bonus, wagering of 20 times the bonus amount must be completed. Example: A deposit of ৳1,000 earns a ৳1,500 bonus, and to become eligible for withdrawal, bets totalling ৳1,500 × 20 = ৳30,000 must be placed.

6.2 Other Active Offers

• r77 car Weekly Reload Festival — Once per week, a 30% bonus on any deposit (up to ৳8,000), wagering 18 times, minimum deposit ৳100.
• r77 car Slot Bonus — A 50% bonus (up to ৳10,000) on any daily deposit in the slots section, wagering 22 times.
• r77 car Cricket Bonus — A 40% bonus (up to ৳12,000) on cricket events, wagering 20 times.
• r77 car Birthday Reward — Up to ৳2,000 reward on your registered birthday, wagering 10 times.
• r77 car Refer a Friend Reward — Up to ৳1,500 per successful referral, wagering 12 times.

6.3 General Bonus Terms

• Another bonus cannot be activated before a current bonus has been fully wagered.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the wagering requirement is met.
• r77 car reserves the right to cancel a bonus if bonus abuse or coordinated betting is detected.
• The validity period of each offer will be stated on the relevant promotion page.

7 Betting and Gaming Rules

The following rules apply to sports betting, live casino, slots, and other games on r77 car.

7.1 Bet Finalization

Once a bet is confirmed, it cannot be cancelled or changed unless r77 car takes special action due to a technical error on its end. The user must verify all details before confirming a bet.

7.2 Odds and Event Changes

• r77 car reserves the right to change odds or suspend or cancel events at any time.
• If an event is cancelled, the bet amount is generally refunded.
• Bets placed at incorrect odds due to a technical error may be cancelled.

7.3 Slots and Casino Games

r77 car offers games from leading studios including Pragmatic Play, PG Soft, JILI, and Evolution. The RTP and rules of each game are detailed on the game's own information page.

8 Prohibited Activities

The following activities are strictly prohibited on the r77 car platform, and any such violation may result in permanent account closure.

• Operating multiple accounts for the purpose of bonus abuse.
• Playing games or placing bets using computer programs, bots, or automated software.
• Registering with false information or identity fraud.
• Attempting to access another user's account or hacking.
• Attempting to fix outcomes in any game or betting market.
• Depositing funds obtained from illegal sources.
• Applying low-risk betting strategies to exploit promotional offers.
• Using coordinated betting strategies against the platform.

9 Account Suspension and Closure

9.1 Suspension by r77 car

r77 car may temporarily suspend any account without prior notice due to a breach of terms, suspected fraud, or a need for verification. After the investigation, the account will either be restored or permanently closed.

9.2 Closure by the User

Any user may close their own account by contacting customer support. Any pending bets or bonuses will be settled before the account is closed, and eligible balances will be returned.

9.3 Consequences of Permanent Closure

Any bonus balance in an account permanently closed due to a breach of terms will be forfeited. Whether the deposit balance is returned depends on the outcome of the investigation.

10 Responsible Gaming

r77 car treats responsible gaming as a top priority. Gaming is a form of entertainment — various protective measures are in place to ensure it never becomes a source of financial hardship. For more information on this, please read our Responsible Gaming Guidelines.

10.1 Self-Exclusion

Any user may set betting limits on their account for a specific period or temporarily deactivate it. This feature can be activated through customer support.

10.2 Age Restriction

All services on this platform are available exclusively to persons aged 21 and above. r77 car operates various technical measures to prevent access by minors.

10.3 Support Resources

If you are struggling with or concerned about gaming addiction, r77 car's support team provides advice and assistance in Bengali. We are always ready to help you build healthy gaming habits.

11 Privacy & Data Protection

r77 car handles the collection, storage, and use of users' personal information with full transparency. For our detailed data protection policy, please visit our Privacy Policy page.

11.1 Purpose of Data Collection

• Account verification and security assurance.
• Processing financial transactions.
• Meeting legal and regulatory obligations.
• Providing customer support.
• Promotional communications (based on user consent).

11.2 Sharing Information with Third Parties

Necessary information may be shared with trusted third parties for payment processing and identity verification. r77 car never sells personal information to third parties for marketing purposes.

12 Limitation of Liability

r77 car makes every effort to operate its gaming services reliably. However, r77 car is not liable for the following:

• Loss of games or bets due to internet connection disruption.
• Issues caused by the user's device or software.
• Delays from third-party payment providers.
• Force majeure events (natural disasters, cyber attacks).
• Account losses due to the user's negligence with their password.

If any loss occurs due to a technical issue, r77 car will make every reasonable effort to resolve it, however any compensation will be limited to the direct deposit balance.

13 Dispute Resolution

If any dispute arises between r77 car and a user, an attempt will first be made to resolve it through friendly discussion.

13.1 How to File a Complaint

• Contact the support team directly via 24/7 live chat.
• Send a detailed complaint by email. Include your account details, the date and time of the incident, and a full description of what happened.
• An initial response will be sent as soon as possible after the complaint is received.

13.2 For General Queries

For general questions or information, visit our FAQ section — there you will find answers to common questions about deposits, withdrawals, bonuses, and games.

14 Contact

If you have any questions about these terms and conditions, please contact r77 car's support team:

• Live Chat: Available 24 hours a day, 7 days a week — in Bengali and English.
• Email: [email protected]